Security Policy
1. Security Commitment
TrustPack.ai, operated by Eerabiz Technologies Pvt. Ltd., is committed to maintaining the highest standards of security and data protection. We implement comprehensive security measures to protect our users' data and maintain system integrity.
2. Data Encryption
All data transmitted between users and our servers is encrypted using industry-standard SSL/TLS protocols. We use end-to-end encryption for sensitive data and secure storage mechanisms for data at rest.
3. Access Controls
We implement strict access controls to ensure that only authorized personnel can access sensitive data. All team members undergo security training and sign confidentiality agreements. Access is logged and monitored regularly.
4. Vulnerability Management
We conduct regular security audits and penetration testing to identify and address vulnerabilities. Security patches and updates are applied promptly to all systems. We maintain a responsible disclosure policy for security researchers.
5. Incident Response
In the event of a security incident, we have established incident response procedures to quickly contain, investigate, and remediate the issue. Affected users will be notified as required by applicable laws and regulations.
6. Compliance
TrustPack.ai complies with applicable data protection regulations including GDPR, CCPA, and Indian data protection laws. We regularly audit our processes to ensure compliance with evolving security standards.
7. Third-Party Security
We carefully vet all third-party service providers and require them to maintain security standards equivalent to our own. Contracts include security and data protection clauses. We conduct periodic audits of third-party security practices.
8. User Responsibilities
Users are responsible for maintaining the confidentiality of their login credentials and passwords. We recommend using strong, unique passwords and enabling multi-factor authentication where available. Report any suspicious activity immediately.
9. Security Reporting
To report a security vulnerability or concern, please contact our security team at ritvik@trustpack.ai. All security reports are treated confidentially and investigated promptly. We appreciate responsible disclosure of security issues.
Last Updated: January 2025
Eerabiz Technologies Pvt. Ltd.